Meet Brightly!

Mike had  been working in IT for close to 20 years before taking the opportunity to found Brightly as  a purpose led IT company. While Mike has a strong technical background and senior leadership experience, he won't bore you with jargon, acronyms or management speak. Mike works with you to find strategies that make sense for your business. In addition to working towards systems change for our communities Brightly values sustainability and regeneration, which is reflected by Mike's enthusiasm for the outdoors. When he's not working or spending time with his family, you'll find him getting into the wilds for trail running and photography.

Andy has more than 20 years' experience in IT across the tourism, publishing and trade sectors. While Andy sees himself as a generalist and applies a holistic approach to his work, he leverages deep experience from technical roles and business to deliver highly relevant insights to Brightly customers . His attention to detail and focus on diverse and secure solutions combine to deliver resilient, reliable, and secure solutions. Outside of the office, Andy can usually be found searching for new trails to ride and mountains to ski.

With her detailed and patient approach, Nives is a leader who takes the time to understand customer needs and requirements, then designs and implements solutions that work best for them. A diverse background across hospitality, HR, and Government means she has particular skills in stakeholder management, training, creating documentation and supporting clients in achieving organisational goals through the smart use of technology. Having recently learned to surf, Nives' happy place is being by the sea, and her day is not complete without a good HIIT workout or Pilates session.

Lorena's role blends business sustainability, procurement, customer support and marketing. For her it's a chance to combine her business administration knowledge with her 13 years of experience in the IT industry to contribute to a company that is doing its bit to make a positive impact. Keeping all these important operational cogs in our business moving calls for someone who is adaptable, with a can-do approach, and we love the positive way that Lorena helps to keep Brightly ticking behind the scenes so our customers have the best experience, and the team can do their best work.

With her calm, professional and organised approach, Tamara leads us in delivering successful projects for our customers. Tamara's more than 20 years' experience in project management means she brings sound judgement, adaptability and strong attention to detail – just the kind of skills that come in handy with our high-pressure projects. Having worked across a range of sectors, Tamara is now excited to help us deliver positive impact on the environment and community through IT strategies. She enjoys a challenge, and it seems there's plenty of that outside of the office too with a Blue Heeler pup to keep her on her toes!

Ilgin is our Technical Business Analyst, connecting the dots between client needs and technical solutions. With a background in software development and data engineering, she brings a deep understanding of data, systems, and architecture, along with a process-driven approach. She thrives in environments where people come together to solve problems. Ilgin sees an opportunity for the tech industry to lead by example, and she's focused on finding smart, meaningful ways to make technology work better for people and the planet.

With 13 years of experience in IT, Ash specialises in designing resilient infrastructure, enhancing security, and ensuring seamless performance across diverse environments. His consultative and creative problem-solving approach makes complex challenges feel manageable, whether he's optimising systems or getting clients through their ISO 27001 certification. Beyond work, Ash enjoys the open road, finding relaxation in driving and discovering new places. He also loves the challenge of online gaming, where strategy and adaptability are key—skills that serve him just as well in the tech world!

Turning 'it's broken' into 'all sorted' is what drives Ethan. As a Systems Engineer, he tackles technical issues, resolves tricky service requests, supports mobile device management across diverse fleets, and keeps systems patched and performing at their best. He's known for staying calm under pressure and offering clear, step-by-step guidance to get things back on track. With two master's degrees and a passion for learning, outside of work you'll likely find him diving into forums and the latest IT trends and cyber security. He thrives in Brightly's curious, supportive culture that values shared knowledge and the unique energy he brings to the table.

As part of our support team, Odelia is on-hand to respond to service requests and provide technical guidance when our customers reach out. With experience in customer service and project coordination up her sleeve, and a friendly, upbeat approach, Odelia likes the challenge of trouble-shooting to resolve technical issues alongside our customers. She loves working within an ever-evolving industry that stays fresh, exciting and interesting, while helping our customers get the most out of new technology in their own businesses.

Charles is all about bridging people's relationship with technology — helping our customers get the most from the tools they already have, while clearing away any roadblocks along the way. With five years' experience across the MSP industry supporting  large numbers of businesses, from small start-ups to established enterprises, he brings a comprehensive and diligent approach to every request. Charles describes himself as cautious and curious, an uncommon combination that shapes how he tackles new problems and lands on creative solutions.

A passionate continuous learner, Charles loves that technology is always evolving  and he's evolving right along with it, with his sights set on a lifelong career shaping the future of New Zealand technology and delivering real value to locally owned businesses. He was drawn to Brightly's small, passionate team and the way it backs up its commitment to charities and the environment with real policies,  and he loves how the team lifts each other up. Outside of work, you'll find him travelling, exploring new places and seeking out new cuisines wherever he goes.

A people person first and foremost, Alex leads and supports our service desk team, helping them find solutions to complex problems and grow into the roles they aspire to. He brings a sharp eye for detail, a logical troubleshooting mind, and the empathy and patience that great technology and people leadership both demand. With a Computer Science and Information Systems degree from the University of Auckland, early career years across a range of ISPs, and eight years at a larger Auckland MSP — including leading a team of up to 20 engineers — Alex knows what it takes to deliver a positive customer experience, calmly and dependably. It was Brightly's values that first drew Alex in: a business focused on using technology to better our futures rather than the bottom line, with genuine care for people and the environment. He loves the like-minded, positive team and the chance to get back on the tools, keeping his technical skills sharp while shaping major internal projects. Outside of work, you'll find Alex playing guitar, hitting the golf course or tennis court, enjoying a good book, movie or video game — and most importantly, spending time with family and friends.